The Neighborhood Center, Inc.

Mobile Crisis Assessment Team (MCAT)

Mobile Crisis Assessment Team crisis counselors are available 24/7, 365 days a year for support to individuals, family or community providers either telephonic, virtual and in-person response to de-escalate a crisis situation, prevent possible harm, keep the problem outside of the legal system, and avoid hospitalizations when appropriate. Case Management & Peer Advocate services provide short-term services/wellness calls in the home or community, driven by the needs of the individual in crisis, family, and other supports. Services include crisis intervention, mental health assessment, crisis de-escalation, linkage to services, follow-up services, alerts to identify and assist those who are at increased risk, and crisis debriefing.

The Neighborhood Center, Inc.’s MCAT team also provides co-response crisis teams embedded with the Utica Police Department and Oneida County Sheriff’s Office via a SAMHSA grant.

988 Suicide and Crisis Lifeline

The MCAT Team is the local 988 crisis call center. The lifeline provides 24/7, free and confidential support for people in distress, suicide prevention and crisis resources to individuals and their families.

Care Management

The Care Management Program helps to connect people with the services they need: housing, primary care doctor, mental health services, substance use disorder treatment, dentist, support for applying for public assistance programs (such as SNAP, WIC, Temporary Assistance, Social Security Disability (SSD), etc.). Our services connect individuals to social programs, resources for transportation, and other specialty providers. Children’s Care Management is available to children enrolled in Medicaid, and Adult Care Management is available to Medicaid and non-Medicaid enrollees.

Child and Family Treatment and Support Services (CFTSS)

The Neighborhood Center, Inc. supports children with mental health, behavioral health or substance use needs in their home, school or in the community to assist with attaining their goals.

Home and Community Based Waiver (HCBS)

Members receive individualized, one on one services provided at their home or in the community. Services assist individuals in exploring interests, connecting to services and reducing barriers to assist them in achieving their goals.

Outreach and Prevention

Outreach and Prevention is a free drop in program for at risk youth living in our East Utica neighborhood. The program offers social, recreational and educational activities to youth up to age 18.

Kinship Connections

Kinship Connections program provides support for non-parent adult caregivers providing full-time care for children in their home

Drop in Child Care at Oneida County Family Court

Offers child care for people with business with the Courts; The Center operates Children’s Centers at each of the Family Court facilities in Utica and Rome, providing literacy-based drop-in childcare for children whose parents or caregivers are attending to court matters. The Center additionally provides families with information, referrals, and connections to health, education, child care, and other community-based services.

Day Care Registration

Our Day Care Registration program registers and monitors Family Day Care providers and School Age Child Care programs. The Child and Adult Care Food Program reimburses eligible/enrolled child care providers for meals served.

Universal Pre-Kindergarten

The Neighborhood Center partners with Utica City School District and Waterville School District to offer both morning and afternoon Universal Pre-K for 4 year olds living within the district.