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To learn more about our programs, please contact us:

(315) 272-2600

The Neighborhood Center, Inc.

As a grassroots community based agency the Neighborhood Center has been serving our communities since 1905 providing people with resources and opportunities that respond to the human needs and empower individuals to lead productive and healthier lives. Collectively the Neighborhood Center serves over 40,000 individuals per year throughout Central New York through 20+ programs within two divisions-Behavioral Health Care, and Child and Family Services. Services, programs, and resources are shared throughout the agency. The Neighborhood Center has a process to facilitate access into agency programs, including youth focused programs, preventive services, child care and related programs, and mental health services.


Behavioral Health Programs
Comprehensive Community Behavioral Health Clinics (CCBHC)

The Neighborhood Center, Inc. provides a comprehensive system of behavioral health care for children, youth and adults. Comprehensive Community Behavioral Health Clinics (CCBHC) are located in Utica and Rome, with satellites in various school districts throughout the county. Services include crisis services (MCAT), targeted care management, outpatient mental health and substance abuse treatment, peer support services, psychiatric rehabilitation, mental health care for veterans, and eventually; screening & assessment and outpatient primary care, screening & monitoring.


Mobile Crisis Assessment Team (MCAT)

Mobile Crisis Assessment Team crisis counselors are available 24/7, 365 days a year for support to individuals, family or community providers either telephonic, virtual and in-person response to de-escalate a crisis situation, prevent possible harm, keep the problem outside of the legal system, and avoid hospitalizations when appropriate. Case Management & Peer Advocate services provide short-term services/wellness calls in the home or community, driven by the needs of the individual in crisis, family, and other supports. Services include crisis intervention, mental health assessment, crisis de-escalation, linkage to services, follow-up services, alerts to identify and assist those who are at increased risk, and crisis debriefing.

The Neighborhood Center, Inc.’s MCAT team also provides co-response crisis teams embedded with the Utica Police Department and Oneida County Sheriff’s Office via a SAMHSA grant.

(315) 732-6228


Community Health Nurse Bridge Script Program

The Neighborhood Center provides supplemented medication to bridge the gap between medications prescribed by a previous provider to avoid a lapse in established medications before transitioning to a new provider through the Community Health Nurse Bridge Script Program. Nurses are also available to meet with individuals in person to administer medication in the moment to avoid unnecessary visits to the Emergency Department.

988 Suicide and Crisis Lifeline

The MCAT Team is the local 988 crisis call center. The lifeline provides 24/7, free and confidential support for people in distress, suicide prevention and crisis resources to individuals and their families.

Suicide Prevention Services for Active Service Members, Veterans, and their Families – SSG Fox SPGP Grant

The Neighborhood Center, Inc. partners with Oneida County Mental Health and Utica Center for Development; to provide suicide prevention services via the Staff Sergeant Parker Gordon Fox Suicide Prevention Grant (SSG Fox SPGP) to active service members, veterans and their families. This program assists veterans, active service members, and their families with suicide prevention and linkages to necessary supports to ensure positive mental health outcomes.

(315) 601-4662

Care Management

The Care Management Program helps to connect people with the services they need: housing, primary care doctor, mental health services, substance use disorder treatment, dentist, support for applying for public assistance programs (such as SNAP, WIC, Temporary Assistance, Social Security Disability (SSD), etc.). Our services connect individuals to social programs, resources for transportation, and other specialty providers. Children’s Care Management is available to children enrolled in Medicaid, and Adult Care Management is available to Medicaid and non-Medicaid enrollees.

(315) 679-1192

Community Mental Health Promotion & Supports

The Neighborhood Center, Inc., through its Community Mental Health Promotion and Support (COMHPS) Team, aims to support individuals with subclinical mental health needs and establish, maintain, and improve individual and community mental health and wellness. The Team does community outreach, wellness activities, assessment, referral and linkage activities; and offers brief counseling, education and support.

(315) 272-2640

Child and Family Treatment and Support Services (CFTSS)

The Neighborhood Center, Inc. supports children with mental health, behavioral health or substance use needs in their home, school or in the community to assist with attaining their goals.

(315) 794-7493

Community Oriented Recovery and Empowerment Services (CORE)

Community Oriented Recovery and Empowerment Services (CORE) are available for adults with mental health and/or substance use needs to help achieve personal and health goals.

(315) 794-7493

Home and Community Based Waiver (HCBS)

Members receive individualized, one on one services provided at their home or in the community. Services assist individuals in exploring interests, connecting to services and reducing barriers to assist them in achieving their goals.

(315) 794-7493

Adult Recovery Services (ARS)

ARS programs are a voluntary program available to any adult 18 and above with a mental health diagnosis. ARS provides a safe and positive environment where members can socialize, obtain advice and support, develop job skills and attend a wide variety of daily groups.

(315) 941-3971

Outreach and Prevention

Outreach and Prevention is a free drop in program for at risk youth living in our East Utica neighborhood. The program offers social, recreational and educational activities to youth up to age 18.

Project AIM (Achieve-Inspire-Motivate)

Open to at risk youth between 13-18, n Utica and Rome through Oneida County Youth Bureau funding and in the Central Valley Central School District through Herkimer County Department of Mental Health. Mentor led programming in group sessions that facilitate personal growth with a goal to develop real life problem-solving and forward thinking.

Kinship Connections

Kinship Connections program provides support for non-parent adult caregivers providing full-time care for children in their home

(315) 272-2630

SOHO Regional Permanency Center

Provides resources and support for post-adoptive and post-guardianship families in Schoharie, Otsego, Herkimer and Oneida counties.

(315) 272-2694

Drop in Child Care at Oneida County Family Court

Offers child care for people with business with the Courts; The Center operates Children’s Centers at each of the Family Court facilities in Utica and Rome, providing literacy-based drop-in childcare for children whose parents or caregivers are attending to court matters. The Center additionally provides families with information, referrals, and connections to health, education, child care, and other community-based services.

Mohawk Valley Perinatal Network

Perinatal and Infant Community Health Collaborative program-our Community Health Workers work with high needs women and infants, our Perinatal Education Specialist conducts educational presentations for health and human service providers on a number of perinatal health issues and collaborates with other agencies in the development of outreach activities to publicize services and to promote behaviors leading to healthy outcomes for birthing families.

(315) 732-4657

Day Care Registration

Our Day Care Registration program registers and monitors Family Day Care providers and School Age Child Care programs. The Child and Adult Care Food Program reimburses eligible/enrolled child care providers for meals served.

(315) 272-2630

Child Care

The Neighborhood Center offers developmentally appropriate programs and specialized curriculum to children ages 6 months to 12 years.

(315) 272-2600

Universal Pre-Kindergarten

The Neighborhood Center partners with Utica City School District and Waterville School District to offer both morning and afternoon Universal Pre-K for 4 year olds living within the district.

(315) 272-2600

Health Insurance Navigators

Navigators help individuals and families access health insurance through the NY State of Health Marketplace.

(315) 732-4657

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